I use the person-to-person payment feature on ING Direct to send and receive money every month. To accept a payment, I need to visit a page on their site and enter my receiving account’s number and routing number (twice each). This month, ING Direct stupidly and obnoxiously installed some crap javascript that prevents me from pasting the account number and routing number into their page.
Why?
It seems they’re trying to degrade my banking experience further, perhaps because they’re now owned by Capital One, which recently lost me as a customer when they attempted to convert my 20-year-old VIP no-fee checking account into an ordinary account that costs $8.95/month or some comparable figure to maintain.
But ING Direct makes or saves no additional money by diminishing my ability to use person-to-person payments, so I can only assume that they are consumed with the desire to put up as many obstacles to outgoing money transfers as possible.
I easily out-maneuvered their shitty website by installing the Kill Evil extension in Chrome, but I also think this is a shot across the bow and that ING Direct’s new owners are resolved to ruin it the way they ruined Chevy Chase Bank, which Capital One also bought.
Who can recommend a free online checking account (not Ally) that has a great person-to-person payments system?
Comments?